Soft Skills für IT-Berater: Workshops durchführen, Kunden methodisch beraten und Veränderungen aktiv gestalten (German Edition) Book PDF, ePub eBook

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Book Descriptions:
Beratung ist ein Prozess, bei dem der IT-Berater gemeinsam mit dem Kunden dessen Probleme identifiziert, klärt, löst und den damit einhergehenden Veränderungsprozess gestaltet. In diesem Buch werden drei verschiedene Aspekte der Beratungsarbeit in der IT detailliert beleuchtet: die Durchführung von Workshops, die Durchführung eines internen und externen Beratungsprozesses sowie die aktive Gestaltung von Veränderungen. Der Leser lernt die notwendigen Techniken, Regeln und Prinzipien einer methodischen Beratung kennen und kann diese Schritt für Schritt in seinen Berufsalltag integrieren.

Soft Skills für IT-Berater: Workshops durchführen, Kunden methodisch beraten und Veränderungen aktiv gestalten (German Edition) by Björn Schneider, Uwe Vigenschow

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